Frequently Asked Questions

PortraitFlip has set out to change the experience of gifting by creating memories through art. Our services allow you to convert your photographs into 100% handmade paintings across a variety of themes and mediums by real artists.

We offer two shipping options:

1. Free Service: With this service, you can receive the painting within 23 days. It takes 15 days for our artist to create your vision and the next 8 days to be delivered. There are no additional or hidden charges applicable on Free Delivery Service.

2. Express Service: Express Service can be availed by paying an additional 15% of your order value with the promise to reach you within 14 days. The first 10 days go into creating your artwork and the next 4 days for your painting to be delivered.

*Please note that the delivery is based on when you approve the order.

The starting price of portrait painting at PortraitFlip is $89. However, the price depends on the size, medium and number of characters. To have a better idea, you can look up our Pricing Page.

All are mediums are equally great but our customer’s favorite has remained Oil Portraits.

All the photos submitted by you go through a photo editing phase where the images are cropped to size or modified according to the requirements of the customer. The edited photo is then sent to the customer for approval before starting the painting process.

Our artists are based across the world depending on their expertise. They come from countries like India, China, Indonesia, Canada and some part of the USA.

We provide a 100% Satisfaction Guarantee. If you are not satisfied with the painting in spite of availing of revisions, you can ask for a 100% refund by simply writing to us at [email protected].

Reproduction paintings are fine art replicas of famous original paintings. You can own a copy of Mona Lisa, Starry Night or any other works of art as their reproduction painting.

You can pay the second part of the order by logging into your account and clicking on the “Pay” button in front of your order.